Kitchen Installers UK

FAQs

Kitchen fitting questions

Straight answers to the questions people ask us most about having a kitchen fitted.

What areas do you cover?

We fit kitchens across England, Wales, mainland Scotland and Northern Ireland. Our area and town pages list many places, but we also cover villages and rural properties. Send us your postcode and we will confirm. The guide prices on each area page are adjusted for regional differences in labour and access costs.

Is the survey visit free?

Yes. The survey visit is free and there is no obligation to go ahead. We measure the room, check the walls, floors and the positions of the gas, water, waste and electrics, and for fit-only jobs check what has been bought. You then receive an itemised written quote.

Will you fit a kitchen I have bought elsewhere?

Yes. We fit kitchens from any retailer, trade counter or online supplier, flat-pack or rigid. Before fitting we check the delivery against the plan and the delivery note. Missing or damaged parts are the supplier's responsibility to replace, and we tell you straight away so the fit can be re-planned. Please keep the boxes sealed until fitting day.

Do you supply kitchens as well as fit them?

Yes. With supply and fit, we survey, design, supply and install the whole kitchen under one contract. Design is included in the price, from the measured survey and layout to the choice of units, worktops and appliances. Supplied kitchens have a lead time of roughly four to twenty weeks, depending on the range.

How do your quotes work?

After the survey visit you receive an itemised written quote, with strip-out, units, worktops, appliances, electrics, plumbing, tiling and other work shown as separate lines. You can see exactly what is included and adjust the specification if you wish. Your price is fixed in writing once the layout, specification and scope are agreed.

How long does it take to fit a kitchen?

Usually three to twelve days on site: three to five for a small kitchen, five to eight for a medium one and eight to twelve for a large one. Stone worktops are fitted about one to two weeks after templating, and new plaster needs three to six weeks to dry before full decorating.

Who carries out the work?

You have one contract with Kitchen Installers UK and one point of contact. The fitting is done by kitchen fitters working under our management, and the specialist work by qualified trades: Gas Safe registered engineers for any gas work, electricians who test and certify their work to BS 7671, and plumbers, tilers and plasterers, each booked in the right order.

Do you take on smaller kitchen jobs?

Yes. As well as full kitchens, we replace doors and drawer fronts, fit new worktops, install appliances, cooker hoods, sinks and taps, and carry out kitchen electrics and plumbing. Smaller jobs still start with a survey visit, so the measurements and the price are right before anything is ordered.

Do I need building regulations approval or certificates for a new kitchen?

Fitting units does not need approval, but parts of the job may. Electrical work is tested and certified to BS 7671, and notifiable work in England and Wales is notified through a registered competent person scheme or building control. Gas work is done by Gas Safe registered engineers. For load-bearing walls we arrange building control approval, or a building warrant in Scotland.

What are your payment terms?

Payment terms are set out in your written quote before any work starts, so you know when each payment falls due and what it covers. Please read them alongside the scope of work and ask us about anything that is unclear. If you agree the contract at your home or at a distance, for example by email or phone, you normally have 14 days to cancel; our terms explain how this works.

Do you remove the old kitchen?

Yes. Removing the old kitchen is usually part of the job: units, worktops, appliances and, where agreed, old tiles. Gas is capped by a Gas Safe registered engineer and circuits made safe by an electrician first. Waste and packaging go through licensed waste routes, and removal is shown as its own line in your quote.

Can I use my kitchen while it is being fitted?

Not for most of the job. Once the old kitchen comes out there is no sink or cooker until the new ones are connected, usually around one to two weeks for a typical refit. We tell you in advance which days the water and power will be off, so you can set up a temporary kitchen elsewhere in the house.

What if there is asbestos in my kitchen?

Homes built before 2000 may contain asbestos, for example in textured ceiling coatings, old floor tiles, some boiler cupboard boards and bitumen pads under old steel sinks. If your home is that age, an asbestos survey before strip-out is sensible. If asbestos is suspected or found, that area is left undisturbed until it has been tested and dealt with properly.

Do your prices include VAT?

Yes. All guide prices on this site include VAT at 20%, the standard rate for supplying and fitting a kitchen. They are national guide ranges, adjusted for your region on area pages and in the guide-price tool, and they are confirmed after a survey visit in an itemised written quote.

Can you move the sink or knock through a wall?

Yes. We move sinks, hobs, cooker hoods and appliances, with new pipework, circuits, gas pipes and ducting as needed. For open-plan kitchens we remove walls, arranging a structural engineer and building control approval for load-bearing walls, or a building warrant in Scotland. Each change is priced as a separate line in your quote.

How do I get started?

Start with the guide-price tool for a quick range for your kitchen and region, or book a survey visit straight away. The survey is free and there is no obligation. After it you receive an itemised written quote, and your price is fixed in writing once the layout, specification and scope are agreed.

Still have a question? Call 0800 088 6341 or read our kitchen guides.

Free survey visit

Start with a free, no-obligation survey visit

We measure up, check walls, floors and service positions, and send an itemised written quote. Or get a guide price online in about two minutes.

Book a free survey visit

Tell us about the kitchen and the work. We will call to arrange a visit.

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